Real-Time VoC Data Challenges Traditional Analyst Advisory Model
Real-Time VoC Data Challenges the Long-Established Analyst Advisory Model
The emergence of real-time voice of the customer (VoC) data is exposing cracks in the traditional analyst advisory model – and could shift a long-established market dynamic.
Analyst advisory for tech buyers is a multi-billion-dollar business, now challenged by newcomers exploiting a core weakness: Flagship analyst research can be outdated even by the time it’s published.
There has long been a trade-off: speed vs. depth and credibility.
Challenger firms like HG Insights and Futurum are leveraging this weakness to break into the […]