The Most Disruptive Year in Decades: How and Why AR Will Evolve in 2026

The Most Disruptive Year in Decades: How and Why AR Will Evolve in 2026

Analyst Relations is entering one of its most disruptive years in decades. In 2026, the merging of agentic AI, new research formats and AI-first buyer behavior will push AR far beyond its regular “relationships plus deck” comfort zone.

Increasingly pervasive AI integration will affect AR budgets and the behavior of analyst firms, leading to a further shift in how buyers access recommendations from third parties, such as analysts … and GenAI models.

Vendor AR leaders will be expected to orchestrate intelligent co-pilots, govern […]

By Destrier|2025-12-10T11:50:35+01:00December 10th, 2025|

Looking back to look forward: Reviewing Destrier’s 2025 AR Predictions

Looking back to look forward: Reviewing Destrier’s 2025 AR Predictions

It’s that most wonderful time. We’re prepping Destrier’s predictions for the AR industry in 2026 (stay tuned). So, of course, we started by looking back at our predictions for 2025. Today, these might feel like “no-brainers” because hindsight is an exact science.

TL;dr – four were bang on, two more may still come true (just not in 2025), and one hasn’t yet materialized, although we’re sure it will in 2026.

We looked […]

By Destrier|2025-12-03T18:41:02+01:00December 3rd, 2025|

Real-Time VoC Data Challenges Traditional Analyst Advisory Model

Real-Time VoC Data Challenges the Long-Established Analyst Advisory Model

The emergence of real-time voice of the customer (VoC) data is exposing cracks in the traditional analyst advisory model – and could shift a long-established market dynamic.

Analyst advisory for tech buyers is a multi-billion-dollar business, now challenged by newcomers exploiting a core weakness: Flagship analyst research can be outdated even by the time it’s published.

There has long been a trade-off: speed vs. depth and credibility.

Challenger firms like HG Insights and Futurum are leveraging this weakness to break into the […]

By Destrier|2025-08-07T21:16:58+01:00August 7th, 2025|

Your Best Customers are Drowning: Time to End the Reference Deluge

Your Best Customers are Drowning: Time to End the Reference Deluge

Enterprise tech vendors risk exhausting their top customers with endless reference requests, causing “reference fatigue”. Today’s approach is unsustainable and must change.

Today, enterprise tech vendors rely heavily on a pool of advocates at their top customers. Gartner Peer Insights alone requires 50–100 references per product or service each year, in addition to ongoing demand for sales calls, Customer Advisory Boards, Net Promoter Score surveys, PR requests and case studies.

This deluge of low-ROI requests (think survey write-ups and one-off […]

By Destrier|2025-07-17T13:56:12+01:00July 17th, 2025|

Introducing the Enterprise Peer Reviews Insider podcast

New for 2022 – Destrier’s Enterprise Peer Reviews Insider podcast

Destrier today introduces the Enterprise Peer Reviews Insider podcast series – another first as we continue to innovate in enabling technology vendors to perform at their best in this fast-growing area.

Consumer reviews sites like Yelp, Trip Advisor and Google have been established for a while, but on the B2B side, there’s been a slower start. That’s changing fast and sites like G2, TrustRadius and Gartner Peer Insights are exerting more and more influence in the process of helping business buyers to make better, more informed decisions […]

By Destrier|2022-01-05T16:19:38+01:00January 5th, 2022|

Vendors are weaponizing enterprise peer review data – against analysts

Vendors are weaponizing enterprise peer review data – against analysts

Two years ago, Destrier’s Playbook highlighted how vendors were ‘weaponizing’ enterprise peer reviews – for example, to counter a low position in a Magic Quadrant or to highlight their strengths and exploit competitor weaknesses.

Now a new use case is emerging – vendors using Gartner Peer Insights data to put pressure on Gartner’s analysts, especially in the always emotive instance of arguing about scores in a pre-publication Magic Quadrant.

Often a source of frustration for vendors and analysts alike, the failure to reach common ground on scoring – or a vendor’s […]

By Destrier|2021-10-21T18:09:26+01:00October 21st, 2021|

Be careful what you wish for when asking customers for reviews

Be careful what you wish for when asking customers for reviews

Gartner Peer Insights is driving technology vendors to solicit reviews from enterprise customers – whether or not they want them.

The Managed Workplace Services category is an excellent case study, underlining why vendors need to focus on seeding positive reviews.

Following a torrid couple of years, customers are currently scoring DXC Technologies below the category average in several outsourcing categories – Data Center Outsourcing and Hybrid Infrastructure Managed Services, Managed Security Services, and in two of three global regions for Managed Workplace Services (in other areas, DXC is […]

By Destrier|2021-10-11T12:57:33+01:00October 11th, 2021|

Here’s why your first 100 enterprise peer reviews are so critical

Here’s why your first 100 enterprise peer reviews are so critical

There’s been a surge in the success of enterprise peer review sites like Gartner Peer Insights, G2 and TrustRadius. Gartner is close to 400,000 enterprise reviews, TrustRadius has 286,000 and G2 is well on its way to the two-millionth review overall, although not all are around enterprise products, services and solutions.

But the success of these platforms is not only because enterprise technology users are leaving reviews, it’s about the people reading them – and acting on the knowledge shared by their peers.

Of these millions of reviews, vendors are […]

By Destrier|2021-05-14T12:29:43+01:00May 14th, 2021|

Lagging in peer reviews? You might have an advantage after all

Lagging in peer reviews? You might have an advantage after all.

Gartner Magic Quadrant season is in full swing. And many vendors are staring up at the mountains of competitors’ review scores on Gartner Peer Insights (GPI), wondering, “how can we climb that high in such a short time?”

With enterprise peer reviews now firmly established, vendors are fully aware of the challenge of generating reviews. But many are looking for a new strategy – because they tried asking customers for reviews before, and it didn’t work. It’s such a widespread complaint that we cover it in our Playbook.

We can […]

By Destrier|2025-01-01T14:59:54+01:00March 1st, 2021|

Gartner tunes up Peer Insights methodology, claims growing vendor interest

Gartner tunes up Peer Insights methodology, claims growing vendor interest

In a regular methodology update, Gartner Peer Insights chief Anatoli Olkhovets outlined growing vendor engagement and outlined the latest tweaks to its methodology.

Changes are relatively minor but place more of an obligation on vendors to keep on sourcing new reviews – or persuade existing reviewers to update older input. In line with emerging industry standards, as noted by Olkhovets, Gartner’s algorithms are also changing to “provide a better end-user experience and search engine view”.

Gartner Peer Insights already ranks well on Google organic search. By […]

By Destrier|2025-03-06T10:45:07+01:00January 28th, 2021|

This is what enterprise peer review success looks like

This is what enterprise peer review success looks like

By Simon Jones at Destrier

When we start implementing enterprise peer review programs for clients, we’re often challenged by skeptical executives, who ask: Show me what success looks like.

This is driven by a degree of doubt that the vendor “can ever catch up” with the leaders on an enterprise peer review site like G2 or Gartner Peer Insights, when rivals may have 50 or more reviews.

Lots has been written about why peer reviews are an essential part of the buying cycle for enterprises, less about how it’s done.

So, here’s a case […]

By Destrier|2021-01-02T17:26:09+01:00December 28th, 2020|

We’ve done it again! Destrier ranked as top global boutique AR agency by analysts

Destrier does it again!

Reconfirmed as leading boutique analyst relations agency, worldwide – as voted by industry analysts
Destrier also confirmed as highest-ranked Analyst Relations agency in Europe
Third successive year of top ranking for Destrier

By Simon Jones, Managing Partner at Destrier

Industry analysts have ranked Destrier among the best AR agencies in the world in the annual IIAR awards. It’s a thrill that Destrier AR is confirmed as the clear leader in Europe among AR agencies and in second place worldwide!

It is the third successive year that Destrier AR has enjoyed such a stellar ranking. We […]

By Destrier|2021-01-01T17:59:08+01:00December 17th, 2020|

Analyst firm Omdia taps into user review data from TrustRadius

Analyst firm Omdia taps into user review data from TrustRadius

Analyst firm Omdia is integrating user review data from TrustRadius in its newly launched flagship Universe series of reports. It’s a crucial part of what Omdia calls “connecting the dots across the entire technology value chain”.

Universe is Omdia’s new Vendor Selection methodology. The firm says it is “designed to robustly and holistically assess key vendors in growing and established technology markets”.

Omdia is giving its reports an additional dimension by tapping into reviews from TrustRadius, one of the “big three” enterprise review sites alongside Gartner Peer Insights and G2. The […]

By Destrier|2021-01-02T14:41:52+01:00September 28th, 2020|

Truths, Lies & Influence: How Reviews are Disrupting Analyst Relations

It’s been a debate that has rumbled on for several years now: Should Analyst Relations professionals be managing their firm’s peer reviews?

By Destrier|2020-12-17T13:49:49+01:00September 3rd, 2020|

Introducing the Maturity Model for Enterprise Peer Reviews

Introducing the Destrier Maturity Model for Enterprise Peer Reviews. For vendors looking to take their enterprise peer reviews program to the next level, this model is the new north star.

By Destrier|2021-01-02T14:02:23+01:00August 19th, 2020|

Gartner gamifies Peer Insights

In its six-monthly update to the Peer Insights methodology, Gartner has gone all in on gamification - both for vendors and for reviewers.

By Destrier|2021-01-02T14:02:45+01:00July 15th, 2020|

Gartner opens up peer review awards to vendor funding

After spending millions on gift cards as rewards for people leaving reviews on Peer Insights, Gartner is opening up the program to allow vendor-funded incentives. The “Technology Provider Funded Gift Cards Program” is coming soon - probably launching along with the new Peer Insights methodology in early August.

By Destrier|2021-01-02T15:01:08+01:00July 13th, 2020|

The role of the press release is changing

Is the press release still relevant? The answer is: It depends. This isn’t a cop-out answer, but a reflection of how the communications business is changing. As that happens, so the humble press release is also evolving.

By Destrier|2021-02-01T14:28:00+01:00December 10th, 2019|

451 Research acquired by S&P

451 Research, one of the leading independent analyst firms has been acquired by credit ratings, benchmarks and analytics giant S&P Global. The deal marks expansion plans for 451 Research, which recently celebrated its 20th anniversary, and has around 90 analysts and 15 consultants on its roster.

By Destrier|2025-01-01T15:02:14+01:00December 7th, 2019|

Gartner loses Peer Insights business executive Richard Cho

Gartner has parted company with Richard Cho, the executive who oversaw rapid expansion of its peer reviews division. Cho was responsible for the enormous expansion of Gartner Peer Insights.

By Destrier|2020-10-28T20:20:19+01:00December 7th, 2019|